We noticed Theos and Chummie are being tricky again. They fussed and fumed earlier this December when their favorite adversary, DryBuddy (self-professed by Theos/Chummie) had on their eBay posting for DryBuddyEZ the following warranty:
Warranty:
The DryBuddyEZ alarm box comes with a one year limited warranty. The sensor has a 90 days limited warranty. Batteries and physical breakage and damage are not covered by the warranty.
Customer must contact DryBuddy Service at 912-352-8854 providing details of the problem and providing customer's telephone number and email address. DryBuddy Service will discuss matter with customer. If the item needs to be returned for testing. repair, or replacement, a Return Authorization (RA #) will be emailed to customer's email address. Customer is responsible for shipping the defective device to the address on the RA email and related shipping costs. Instructions for shipping will be provided in the email.
NOTE: DryBuddy only warrants and supports the DryBuddyEZ and other DryBuddy items sold directly by Enuresis Solutions, LLC (DryBuddy) and authorized resellers. This is the only legitimate offer for DryBuddyEZ on this site. Any other offer for the DryBuddyEZ on this site will not be warranted or supported by DryBuddy.
Theos and Chummie were bellicose (they usually are) that there was no warranty or support offered! As often stated by us before, Theos/Chummie's cognitive abilities are quite limited. Whatever facts may be presented to them are only interpreted and absorbed in a manner that suits them, even if their interpretation is blatantly false. It is quite clear to us that DryBuddy has a one year/90 days limited warranty for their product. What Chummie dislikes is the last part, starting with NOTE: which says that any other listing of the DryBuddyEZ on eBay is illegitimate and that sale will not be warranted or supported by DryBuddy. The reason for Theos/Chummie's bellicose behavior is now very apparent, as the DryBuddyEZ is now being offered for 2 dollars less by a seller with unknown address. Interestingly, this seller by the name of "savingsforyou" has the following identity as stated by eBay:
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Note that before changing his ID, the owner of this User ID shares the same last name as the owner of Theos Medical Systems, not a common name in the U.S., and certainly not if it relates to bedwetting alarms. It is therefore extremely likely that "savingsforyou" is closely associated with Theos/Chummie.
One may well ask what may be the logic or rational behind this behavior by Theos/Chummy? Of course, this assumes that you can credit them with even a modicum of logic and ethics! We can only assume that Mr. Bhatia is attempting to convince eBay viewers that he can supply DryBuddyEZ for a lower price than DryBuddy. Even though, if he provides a legitimate DryBuddyEZ product, he would be effectively purchasing it from DryBuddy at a higher price and selling it on eBay at a lower price and the cost of eBay's commissions, etc. Not very sensible in our opinion, but then we have completely given up on Theos/Chummie being sensible. And we seriously doubt that their effort to be mischievous is doing anything for them except making them look foolish. Our attitude towards Theos/Chummie's continuing foolishness is that they should sell a thousand DryBuddyEZs for even less. DryBuddy would probably enjoy selling them to Theos for $29.99 each.
Weird people do weird things!
Now let us examine the eBay listing for the DryBuddyEZ by "savingsforyou" and see how they leave out significant relevant issues that DryBuddy shows on their listing and which they believe would be negative for their Chummie alarm. Following is a list of omissions by "savingsforyou" (we are copying the omitted items from DryBuddy's legitimate listing, and making them bold):
Hold-Tight StainlessSteel Clip:
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616E Connector won't fall out.
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Attach to Shirt with Clip.:
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Attach to Shirt with Safety-Pins.
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Hold-Tight SS Clip:
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Dual attachments to Shirt. Hold-Tight Clip
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UPC: 661799400930
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The newly developed Hold-Tight sensor is a stainless steel clip which is easy to attach, detach and clean. It grips about 50% tighter than the most-used clip.
Don't waste your money and time on tape, pads, supplies or much higher prices.
Another Affordable Innovation from DryBuddy.
DryBuddyTM, both the name and the stylized logo, is a trademarked property of Enuresis Solutions, LLC.
Shipping:
Free shipping by First Class U.S. Mail (USPS) to domestic (U.S.) addresses only. Optional Priority Mail service available to domestic (U.S.) addresses.
Warranty:
The DryBuddyEZ alarm box comes with a one year limited warranty. The sensor has a 90 days limited warranty. Batteries and physical breakage and damage are not covered by the warranty.
Customer must contact DryBuddy Service at 912-352-8854 providing details of the problem and providing customer's telephone number and email address. DryBuddy Service will discuss matter with customer. If the item needs to be returned for testing. repair, or replacement, a Return Authorization (RA #) will be emailed to customer's email address. Customer is responsible for shipping the defective device to the address on the RA email and related shipping costs. Instructions for shipping will be provided in the email.
NOTE: DryBuddy only warrants and supports the DryBuddyEZ and other DryBuddy items sold directly by Enuresis Solutions, LLC (DryBuddy) and authorized resellers. This is the only legitimate offer for DryBuddyEZ on this site. Any other offer for the DryBuddyEZ on this site will not be warranted or supported by DryBuddy.
Notice how Theos/Chummie have selectively omitted all aspects of the official DryBuddyEZ listing that illustrate why it is superior to their Chummie device, or tend to diminish the impact of their phony eBay listing (the NOTE: above). Also, in line with their limited abilities and their usual disregard of any rules and ethics, they have copied DryBuddyEZ's eBay listing, which is in flagrant violation of eBay's listing rules.
It may interest the reader to know that Theos has tried this same foolish trickery with the Dry-Me and Malem Ultimate alarms in earlier months. Ultimately, as with DryBuddyEZ, they end up selling one or two to themselves or their cronies so that they never have to actually buy or ship the product or have to pay eBay any commission.
This is a truly sorry state of affairs, that Theos/Chummie spend so much of their time and effort on trickery and deceit. It may also be indicative of the sorry state of their legitimate business. We also note that all of our recent blog entries in over four months have been exclusively about Theos Medical Systems and their continuing buffoonery. We credit every other manufacturer of bed wetting alarms for not blatantly bringing themselves to our attention as Theos consistently does.
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